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Description:: Using transcripts from Kansas State University Libraries’ (KSUL) virtual reference services (VRS), an experimental design was created to investigate the value and impact of different natural language processing techniques in the context of creating predictive models. Models were created to use only the first few word tokens supplied by VRS...
Keyword:: academic libraries, virtual reference, predictive modelling, and natural language processing
Subject:: Data Science
Creator:: Jeremy Walker
Owner:: Jeremy Walker
Date Uploaded:: 06/23/2019
Date Modified:: 12/17/2019
Date Created:: 2019
Resource Type:: Masters Thesis

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