Newcomers, or new members to organizations or professions, bring insights that are critical to the advancement of society. Yet newcomers often have low self-efficacy, or low beliefs in their abilities to achieve a task, which can impact performance and retention. Research suggests that self-efficacy can be developed through in-person social...
This dissertation combines perspectives from social networks and teams research to advance understanding of team self-assembly. Across three substantive chapters, I explore team member search behaviors and invitation patterns in contexts where individuals exercise agency to select team members. First, I consider the search for team members in a social...
Responsiveness -- the time it takes for a message recipient to respond to a message -- has long been of interest to scholars in the fields of computer-mediated communication and human-computer interaction. It has been hypothesized that responsiveness is used to signal emotional information, and many empirical studies have demonstrated...
Citizen media literacy is essential in a democratic society, particularly in the online environment where valid media sources have proliferated alongside purveyors of fake news. This dissertation explores technologies that automatically detect aspects of bias in news articles, with the ultimate aim of leveraging them to augment media literacy. It...
Many volunteer communities rely on technological systems to help their members connect, collaborate and learn the norms of how to participate in the organization. This dissertation presents research that examines technological interventions designed to support participation in three different volunteer-run communities, all of which have porous boundaries, and allow volunteers...