We all—users, businesses, governments, and the general public—expect internet platform companies, like Meta, Alphabet, and Amazon to govern their users. Without platform governance, we all experience disasters like foreign election interference, vaccine misinformation, counterfeiting, and even genocide.
Unfortunately, the platform companies have failed. To this day, despite the lessons from...
This project aimed to create a well-rounded digital marketing strategy for ChangEd, a student loan repayment application. We were tasked with improving the awareness, engagement, and consideration, areas the application needed to improve on. \n\n We created a digital and social media marketing strategy using primary research we conducted with...
The study of digital inequality has advanced our understanding of how existing socioeconomic disadvantage – such as by income, education, age, gender, and race – translates into disadvantage in the digital realm. Yet, our understanding of the relationships between the diffusion of information and communication technologies (ICTs) and broader processes...