Rising social inequality across economic, gender, and racial lines is a pressing issue of our time. Despite widespread agreement that inequality exists, there are stark ideological disagreements about its extent, its victims, and about what – if anything – should be done to address it. Prior work demonstrates that the...
This dissertation imagines the near future of teamwork, when AI agents will join teams,interacting, collaborating, and completing tasks as a team member. Broadly, I seek to answer the
questions: how do humans integrate a new AI teammate onto their team, and how does the AI
teammate’s function influence this integration...
This dissertation explores cognitive and action errors that occur in communication networks. I leverage theories on organizational errors and social networks to develop a novel, conceptual, and empirically testable framework to understand how individuals make errors when using their networks to share information. Here, I argue that information sharing is...
Employees’ social class backgrounds remain a critical but often overlooked source of inequality in white-collar workplaces: employees from working-class backgrounds are less likely to be hired, less likely to advance to leadership positions, and earn less on average than their counterparts from middle- and upper-class backgrounds, even with the same...
More than a quarter century of research finds that teams often fail to make high-quality decisions. This literature is based on observing team decisions in one-off decision making episodes, when in reality, most teams work together for an extended period of time, making repeated decisions together. Do teams improve or...